Jake Fratzke

I purchased my 2026 Subaru Ascent from Subaru of Rochester completely over the phone and online, and it couldn’t have been easier. The team was responsive, transparent, and made the entire process smooth from start to finish. Everything was clearly explained, paperwork was simple, and the vehicle arrived exactly as promised. Highly recommend Subaru of Rochester for anyone looking for a hassle‑free, remote buying experience. And a special shoutout to Jake Fratzke, the General Manager — his leadership truly shows. Jake went above and beyond to make sure my online purchase experience was smooth, transparent, and stress‑free. It’s clear he runs a top‑tier dealership that genuinely cares about its customers.

Best car and amazing service and very honest people. Definitely recommended ! Elliot and the GM Jake were so helpful and kind! Great service... Very friendly and honest !!! They explained everything in details and we love our New Crosstrek!!!

there a lot of reasons why i love subaru PENZ Rochester MN, first they help abandoned animals find their new homes, second they have top notch good customer service especially to the manager Jake who helped me a lot with the process and also her assistant Emma who helped me choose crosstrek and lastly the overall comfort of the car itself not to mention the technology, interiors with the big screen and safety wise its superb more than what i need at a very reasonable price.

Jake and his sales team are amazing. I have never in my life been treated so well by a car dealership. Can't recommend them enough.

Subaru of Rochester and their GM Jake Fratzke are amazing to work with! They come with solutions and make Subaru ownership a breeze. So happy I come here for my vehicle needs and servicing. - Kaitlin Hammerer(Friesland)