Certified Service Advisor David Messer at Subaru of Rochester

David Messer

Certified Service Advisor
507-599-7423

Just bought our second car from them, they took care of us, both on sales with Elliot, & David Messer in service. When we need a vehicle in the future will definitely be going back.

Above and beyond!!! I just got off work and when I started driving my vehicle was making an awful noise and I thought something was horribly broken. I pulled into the service bay, (no prior appointment), David was able to quickly diagnose my issue and thankfully it was nothing more than a rock in the tire! He was able to fit me in quickly to take care of it and I was on my way. Thank you!! You Rock! :)

Showed up today for a routine service in which David attended to me and was super helpful answering my questions and setting me up with a rental for the day. The mechanic who worked on my car was awesome giving detailed explanation on what was being done and possible things to be on the look out for in the future. Definitely continue bringing my car in to get serviced! 10/10

David at the Service center is so easy to work with. He kept me informed every step of the repair. Thanks to the repair guys who really had a tedious job of replacing all my wires! You all were awesome!

David and the Subaru Auto Service Team did a great job servicing my vehicle! He provided recommendations for the future along with detailing current issues that could arise. The complimentary car wash was a plus as well!

More than I expected, but necessary for my warranty. David was very polite l, helpful, and cheerful. Everything was taken care of and explained well. I was very happy with my service

This was my last FREE oil-change at @ 12,000 miles including 15-pt inspection and tire rotation. I appreciated that it included a live video made by the technician as he went thru all 15 pts with helpful explanation. In addition, since I live on a gravel road, I asked for the cabin filter to be changed, and it was. David said it would take about an hour to get it done and that proved accurate. We went over everything afterward and I was satisfied. I went on with my day promptly. Their shop prices are reasonable....considering they are a dealership!

David kept informed of progress, helpful and friendly.

David P. Is an excellent Service Rep. Kept me informed during the entire process and made everything very clear. Both while waiting at the dealership and via text/phone. Recommendations are just that and the final decision is mine without pressure. He and the service tech did a lot of research and extra work into a warranty issue as well. Waiting area is set up w work stations if needed. This dealership welcomes dogs both inside and a play area outside. They even let my dog ride the courtesy car home when an unexpected issue arose, so bring your own towel just in case, although I’m sure they’d spring for a disposable seat cover.

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