I worked with Collins at Subaru of Rochester to purchase my new Ascent. He was great and made everything easy! I was in a car accident the evening before purchasing the Ascent. My 2017 Subaru Outback was totaled when a drunk driver hit me. I called Friday morning and told him exactly what vehicle I was interested in. He held it for me until we arrived that afternoon!
Collins helped me purchase a 2010 toyota corolla from them and he was amazing, very polite and helpful and a kind man who made me feel confident in my purchase. My car runs like a dream :)
First time at any Subaru dealer. Great experience and service. Collins is an amazing person and was a pleasure to work with!
I had an amazing car-buying experience at Subaru of Rochester—truly the least stressful one I’ve ever had. I worked with Collins, and from the moment I walked in, I felt completely respected. I went in alone as a younger woman, which can sometimes feel intimidating at dealerships, but there was absolutely no pressure at any point. Collins was kind, open, and refreshingly honest. What really stood out to me was how transparent he was about pricing. Everything was clearly laid out and explained upfront, with no hidden fees or surprises. I felt incredibly well-informed about all of my options, but never once did I feel pushed toward upgrades or add-ons. He made sure I understood everything and felt comfortable throughout the process. It was clear that Collins genuinely wanted me to make the best decision for me, not just close a sale. I left feeling confident, respected, and genuinely happy with my purchase. I can’t recommend Collins or Subaru of Rochester enough—especially if you're looking for a calm, clear, and supportive car-buying experience.
Collins listened to what my needs were, and didn't try to put me in something I wouldn't be happy with. The team was very helpful and considerate. Thank you Subaru of Rochester!
We had a great experience looking for our next vehicle. Collins did a great job of listening to our needs, giving us space, and finding options for us. Jeremiah, in Finace, also did a great job of explaining our options and working with us. We are so happy with our new baby! Plus we were pleasantly surprised by all of the kind follow up. Thank you, Subaru of Rochester team!
Best car buying experience I have ever had! Thank You Collins and Subaru of Rochester!